Privacy Policy

Effective Date: 09 July 2026

At My Next Step (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit https://mynextstep-reussir.com/ or use our services. Our services include personalised student counselling, university application support, gap year coordination and international internship guidance.

Information We Collect

We may collect the following information:

• Full name

• Email address

• Telephone number

• Country of residence

• Preferred study destination

• Educational background

• Academic transcripts and supporting documents

• Passport or identification documents (where required)

• Visa-related information

• Information submitted through enquiry forms, consultations or email correspondence

We may also automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to your enquiries

• Provide educational counselling

• Assist with university and college applications

• Support internship and gap year applications

• Provide visa guidance

• Schedule consultations

• Improve our website and services

• Send updates regarding your enquiry or application

• Send marketing communications where you have provided consent

Sharing Your Information

We may share your information with:

• Universities and educational institutions

• Internship providers and partner organisations

• Visa or immigration service providers (where authorised)

• Trusted third-party technology providers

• Government authorities where legally required

We never sell your personal information.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no internet transmission can be guaranteed to be completely secure.

Data Retention

Your personal information will only be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.

Your Rights

Depending on your country of residence, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent

• Restrict or object to processing

• Request data portability

• Lodge a complaint with the relevant data protection authority

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are intended for prospective students and young adults. Where required by law, parental or guardian consent may be obtained before collecting personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us via the contact details available on https://mynextstep-reussir.com/.